1. General Information
May & Brock, LLC, dba May Brock Law Group (hereinafter “the Firm”) provides this online payment option as a convenience to clients. By submitting payment through this website, you agree to these Terms & Conditions.
2. Payment Authorization
By entering your credit card information, you authorize the Firm and its third-party payment processor to charge your designated card for the amount entered. By entering this information, you also represent and warrant that you are an authorized user of the credit card.
3. No Attorney–Client Relationship
Use of this payment portal does not create an attorney–client relationship. An attorney–client relationship is not established until the Firm receives a fully-signed engagement agreement and the initial retainer payment is processed.
4. Security
All credit card transactions are processed through a secure third-party provider. The Firm does not store your credit card information. While the Firm takes reasonable steps to protect your information, it cannot guarantee complete security.
5. Trust
Account PaymentsPayments designated as retainers, retainer replacements, or deposits for future legal services will be placed into the Firm’s client trust account, in compliance with the applicable state bar rules. Such funds will remain in the Trust Account and are considered your personal property until earned by the Firm.
6. Earned Fees and Costs
Payments for invoices of earned fees, services, or costs, upon receipt, will be deposited into the Firm’s business operating account. Upon paying an invoice online for earned fees, services, or costs, you acknowledge that the Firm’s services are due and have already been rendered and/or costs incurred.
7. Refund Policy
- Trust Account Payments: Unused Trust or Retainer funds are refundable in accordance with the engagement agreement.
- Invoice Payments: Payments on earned fees and costs are non-refundable. Disputed charges must be raised in accordance with your engagement agreement.
8. Chargebacks
You agree not to initiate a credit card chargeback without first contacting the Firm to resolve any billing disputes. Chargebacks on valid charges may result in additional fees and/or collection actions.
9. Limitation of Liability
The Firm is not responsible for any technical issues, delays, or errors with third-party payment processors. In no event shall the Firm be liable for any damages arising from use of this payment service.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.11.
Contact Information
If you have questions regarding billing or payments, please contact our receptionist:
May Brock Law Group
2470 Saint Rose Pkwy, Suite 208
Henderson, Nevada 89074
Phone: (702) 388-0404
Email:
MBLG’S CREDIT CARD REFUND POLICY
1. Authorization of Charges
By submitting a payment via credit card, you authorize the May Brock Law Group (hereinafter “the Firm”) to charge your designated card for legal fees, costs, and/or retainer deposits as agreed upon. As stated within the Terms and Conditions for Online Payments, the Payment alone does not establish an attorney–client relationship. Such relationships are only formed upon the Firm’s receipt of a fully signed written engagement agreement and the receipt of the initial retainer.
2. Refunds of Retainer Funds
All retainer/trust payments are deposited into the Firm’s client trust or IOLTA account(s), where the funds will remain the property of the client until earned by the Firm. Refunds of any unearned balance will be processed in accordance with applicable state bar trust accounting rules and returned after deduction of the Firm’s earned fees and expenses.
3. Earned Fees are Non-Refundable
Legal fees are deemed earned as services are rendered. Once billed and removed from the Firm’s IOLTA Account, such fees are non-refundable, except as allowed pursuant to the Engagement Agreement. Refunds will not be issued for legal work already performed.
4. Erroneous or Duplicate Transactions
If you believe a charge was made in error or a duplicate transaction occurred, please contact the Firm immediately. Verified erroneous or duplicate charges will be refunded to the original credit card used, if allowed by our third-party processing company.
5. Chargebacks
You agree not to initiate a chargeback without first contacting the Firm, to attempt to resolve any billing concern. Unauthorized chargebacks may result in suspension of the Firm’s services, withdrawal from representation, and/or pursuit of all available remedies.
6. Refund Method
When applicable, refunds will only be credited back to the same credit card used for the original payment. No cash refunds will be issued for payments made by credit card.
7. Processing Time
Approved refunds will typically be processed within 7-10 business days, depending on the policies of your credit card provider.
8. Questions
For any questions regarding payments, refunds, or billing, please contact our receptionist as shown below:
May Brock Law Group
2470 Saint Rose Pkwy, Suite 208
Henderson, Nevada 89074
Phone: (702) 388-0404
Email:
